Your materials will be processed for delivery on the next available standard delivery service unless you state otherwise.
If you do not wish to receive your materials immediately, please specify the earliest date you want to receive them in the order notes section of the checkout.

  • Standard weekday delivery within 2 – 3 working days of confirmed order.
  • Day and date of planned delivery to site will be confirmed soon after initial order confirmation.
  • Standard weekday delivery arrives on a rigid lorry at no specific time between 8am and 5.30pm.
  • Standard weekday delivery allows for our vehicle to offload with a tail lift and pallet truck.
  • The pallets must be offloaded “kerb side” onto a suitable solid hard standing such as road, driveway or path.
  • Due to the weight of the pallets we cannot deliver onto gravel or stone finished areas.
  • Re-delivery charges may be applied should the delivery fail due to site access and or readiness.
  • We request that the driver of every consignment calls within one hour of arriving on site but unfortunately we cannot guarantee this.



Your materials will be processed for delivery on the next available standard delivery service unless you state otherwise.
If you do not wish to receive your materials immediately, please specify the earliest date you want to receive them in the order notes section of the checkout.

After our initial confirmation of the receipt of your order, we will then send a second confirmation when your order has been dispatched;

Order Confirmed    Day of Delivery to Site
Order confirmed as dispatched before 11am on Monday    Delivery on Wednesday 8am – 5.30pm
Order confirmed as dispatched before 11am on Tuesday    Delivery on Thursday 8am – 5.30pm
Order confirmed as dispatched before 11am on Wednesday    Delivery on Friday 8am – 5.30pm
Order confirmed as dispatched before 11am on Thursday    Delivery on Monday 8am – 5.30pm
Order confirmed as dispatched before 11am on Friday    Delivery on Tuesday  8am – 5.30pm

PVCu beads will arrive on a separate delivery by another carrier on or before the day of render material delivery.
Delivery timescales may vary during periods of national and bank holidays. 

We offer the above timescales as a guide but unfortunately due to the well reported national driver shortage throughout UK pallet networks we do suffer the occasional delay which is completely out of our control and therefore we cannot be held responsible for any delays, losses or costs suffered in these quite rare instances.

Moffet offload, Next day and Saturday deliveries may be available on request.
Please contact to confirm availability and pricing.

It is our advice that materials are ordered to site a few days in advance of when they are required for install.

Please take the time to ensure that you have ordered enough materials to avoid additional delivery charge & delay.

We suggest that the installing party provides the purchaser with the material quantities required.



Due to the nature of the products we do not accept returns.






1 These Conditions apply to any Quotation or Contract for the supply of Goods by Monocouche Render Systems Limited (“MRS”) to the Buyer.

2 A Quotation by telephone is subject to confirmation by MRS in writing (which term includes email). A Quotation invites the Buyer to offer to buy in the terms stated within 28 days which offer binds MRS only if it accepts in writing.

3 The Contract comprises these Conditions, the Quotation and expressly referenced documents which take precedence in that order. Any other warranties, conditions or specifications of any kind expressed or implied by statute or otherwise, or proposed by the Buyer in any enquiry, offer, acceptance, order, delivery note or otherwise are excluded.

4 The Buyer may not (i) assign or transfer the Contract to the benefit of another person or purport to do so; or (ii) cancel the Contract.

5 A change to these Conditions is “subject to contract” and has no effect unless expressly confirmed as such in writing signed by a Director of MRS.

6 A Quotation and the Contract are governed by and construed in accordance with the law of England and subject to the exclusive jurisdiction of the courts of England and Wales; exclude rights of third parties under The Contracts (Rights of Third Parties) Act 1999; and reference to any Act or Regulation includes any amendment, re-enactment or subordinate legislation currently in force.



7 The Goods are described in the Quotation and refer to the current MRS technical and specification information published at where applicable. Any descriptions, specifications, drawings, weights and dimensions however provided by MRS are believed to be accurate subject to commercial tolerances but MRS accepts no liability for errors or omissions or for their interpretation for which the Buyer accepts full responsibility.

8 Unless expressly stated the Goods do not include ancillary products such as mesh, beads, board and the like; such supplies to the Buyer are subject to any relevant additional terms and conditions imposed upon MRS by its suppliers.



9 The Price for the Goods excludes VAT in accordance with the Value Added Tax Act 1994 and other imposts, unless expressly stated, which sums shall be paid in addition. Discount applies only if and to the extent expressly stated in the Quotation.

10 The Contract shall not be construed as a “Lump Sum” contract and MRS may Invoice and Payment is due in respect of each part, single or multiple Delivery.

11 The Buyer shall pay each Invoice in cleared funds before Delivery unless MRS agrees to Trade Account Terms in which case the Buyer shall pay each Invoice not later than the Due Date being 30 days after the later of Delivery or Invoice. The Buyer may not set off, abate or otherwise deduct sums from any Invoice absent a court order.

12 The time of Payment is of the essence and if the Buyer fails to make Payment in full by the Due Date all Invoices from MRS to the Buyer under the Contract and any other contract become immediately due as a debt and without prejudice to any other right or remedy available to it, MRS shall be entitled to (i) Interest and Statutory Compensation in accordance with The Late Payment of Commercial Debt (Interest) Act 1998 on all amounts over-due; and/or (ii) cancel the Contract or suspend any further Deliveries; and/or (iii) set-off any amounts MRS owes to the Buyer howsoever arising against any monies owed by the Buyer to MRS.

13 MRS may at any time appropriate any Payment or payment under any other contract by the Buyer in settlement of such invoices as MRS may at its absolute discretion think fit notwithstanding any purported appropriation by the Buyer.



14 Unless the Quotation expressly states otherwise it is on a “collection” basis and the Place of Delivery is the MRS Premises. MRS will notify the Buyer when the Goods are available and the Buyer shall take Delivery within 7 days. The Buyer shall load, transport and insure the Goods at its own expense.

15 If the Quotation provides that the Price includes “delivery” to another identified Place, MRS will transport the Goods itself or by a carrier of its choice to the nearest hard road to that Place at times, dates and in load sizes of its reasonable choice and the Buyer shall without delay at its own expense unload and insure the Goods.

16 If the Quotation provides for “delivery” to an incompletely identified Place(s), MRS will notify the Buyer when the Goods are/will be available and the Buyer shall confirm in writing the Place of Delivery within 72 hours. MRS will confirm any adjustment to the Price for transport to that Place.

17 No Quotation shall provide for “delivery” to a Place outside mainland United Kingdom unless expressly stated. In such cases, MRS may impose terms more onerous upon the Buyer than in these Conditions.

18 Delivery takes place when MRS or a carrier presents the Goods and a Delivery Note (whether paper or electronic terminal or other electronic communication) to the Buyer for signature. The Buyer undertakes to MRS that any person presenting themselves at the Place of Delivery as representing the Buyer acts on its authority and MRS is not required to enquire as to their bona fides.

19 The Buyer shall carefully inspect each Delivery and sign the Delivery Note to accept the Goods. The Buyer shall record on the Delivery Note and separately notify MRS in writing within 72 hours of Delivery any incorrect description or damage or other deficiency in quality, condition or quantity of the Goods.

20 If the Buyer fails to sign the Delivery Note for whatever reason and the Goods have passed into its control, the Buyer is deemed to have accepted the Goods as stated on the Delivery Note.

21 If the Buyer does not receive a Delivery when due in the ordinary course of events it shall notify MRS in writing within 72 hours.

22 If the Buyer fails to take Delivery when offered by MRS it shall allow or pay MRS for all loss and expense arising including but not limited to additional transport, handling, insurance, administration and storage costs. Without affecting its other rights, MRS may require the Buyer in writing to take Delivery and if the breach continues for a further 7 days MRS may at its sole discretion at any time upon notice in writing to the Buyer treat the Contract as terminated for breach by the Buyer and dispose of the Goods as it sees fit. The Buyer shall be liable to MRS for the Price in addition to the loss and expense arising subject only to a credit for any net recovery made by MRS for the Goods.

23 The Buyer is not entitled to reject the Goods, repudiate the Contract or claim damages because any Delivery or total Deliveries are early or late, incomplete or failed, or of greater or lesser quantity than provided in the Contract. The time and date of Delivery is not of the essence and any proposed date or time of Delivery is given without warranty. The Buyer shall hold at its own cost Goods in excess of the Contract quantity as bailee for MRS.



24 Risk in the Goods passes to the Buyer on Delivery.

25 Title in the Goods (i) remains with MRS until the Buyer makes all Payments due and all payments due under any other contract with MRS; and (ii) shall not pass by virtue of attachment, incorporation or alteration if the Goods remain identifiable and detachable as applicable.

26 Until Title passes to the Buyer it shall (i) properly store or use the Goods such that they are identified as the property of MRS; (ii) hold the Goods as fiduciary agent and bailee for MRS; and (iii) insure the Goods against all insurable risks for the Price and hold the proceeds separately on trust for MRS. 27 If the Buyer becomes insolvent or breaches clause 26 of these Conditions Payment becomes immediately due and MRS may forthwith suspend or terminate performance of the Contract. The Buyer is insolvent if it (i) cannot pay due debts; or (ii) is bankrupt; or (iii) enters into a voluntary agreement with creditors; or being a company (iv) has a petition presented for its winding up; or (v) passes a resolution for voluntary winding up (other than for the purposes of amalgamation or reconstruction); or (vi) becomes subject to a receiving order or administration order.

28 If Payment or payment for other goods or services supplied by MRS to the Buyer is overdue, the Buyer grants to MRS a licence to enter any property to which the Buyer has access and to separate, detach, seize and sell the Goods or other goods supplied by MRS without prejudice to any other rights of MRS.

29 Without prejudice to the right of MRS to recover the Price from the Buyer, if the Buyer sells the Goods before making all Payments, it shall hold the proceeds on trust for MRS which may at its discretion (i) trace those proceeds into any bank or other account maintained by the Buyer; and (ii) require by written demand assignment by the Buyer of the right to recover the price from any purchaser; and (iii) the Buyer may not assign any rights arising from that sale without the written permission of MRS.



30 MRS warrants that it has title to and the right to sell the Goods.

31 As the Buyer may more readily ascertain its potential losses as a result of any breaches of Contract by MRS and as they could be disproportionate to the Price, to enable MRS to offer as low a Price as possible the parties agree to limit the liability of MRS as provided by clauses 31 to 39 except to the extent excluded by the Unfair Contract Terms Act 1977 if the Buyer is a consumer. Save as provided herein, MRS shall have no liability to the Buyer for breach.

32 As to the Goods (i) MRS gives no representation or warranty as their suitability or fitness for any or any particular purpose and no such condition or warranty is to be implied from any trade usage; (ii) no special purpose is to be implied unless expressly stated in the Quotation; (iii) reference to samples in the Quotation shall be construed only as an indication of the type and class and no samples referred to or supplied by either party shall imply sale by sample; and (iv) in every case the Buyer accepts full responsibility for satisfying itself as to the suitability of the Goods for its purposes.

33 A Defect is a material difference between the Goods and what is to be supplied under the Contract due to faulty design, manufacture, materials or workmanship by MRS which becomes apparent within 3 months of Delivery and is notified to MRS in writing by the Buyer within 3 working days of that event, but excludes differences in quantity. A Defect excludes and MRS shall have no liability for matters to the extent they result from acts, omissions or negligence of the Buyer or others including but not limited to misuse, failures to protect the Goods from the weather or other damage or to select assess and prepare substrates, mix, apply, cure and protect or fix the Goods all in accordance with good practice and the MRS data sheets referred to in clause 7.

34 The liability of MRS for any Defect or any incorrect description or damage or other deficiency in quality, condition or quantity of the Goods; or early or late, incomplete or failure of Delivery (i) is subject to proof; (ii) is limited to the Price of the relevant Goods; (iii) excludes any direct or indirect loss including without limitation loss of profits, loss of business opportunity or goodwill, economic loss, costs, interest, damages, expenses, charges imposed by others for delay, disruption or loss of use, or damage howsoever caused even if caused by the negligence of MRS or its agents; (iv) excludes damage to or the cost for the removal and replacement of property or materials other than the Goods.

35 Where MRS is liable in accordance with these Conditions for the Price of relevant Goods it may at its absolute discretion replace the relevant Goods within a reasonable time or credit the Price of the relevant Goods.

36 It is a condition precedent to MRS having any liability for a breach that the Buyer notifies MRS as provided by clauses 19 or 21 or 33 as applicable.

37 Any action by the Buyer for any breach of Contract by MRS shall not be brought after the expiration of 6 months from the date or intended date of Delivery whichever is earlier.

38 Nothing in these Conditions shall exclude or restrict the liability of MRS for (i) death or personal injury caused by the negligence of MRS or (ii) fraudulent misrepresentation.

39 MRS is not liable for a failure to supply Goods due to shortage of labour or materials, plant breakdown, adverse weather, war, government action, embargoes, strikes by third parties or force majeure. In such events MRS may by notice in writing to the Buyer terminate its further performance of the Contract without prejudice to its rights to Payment for Goods supplied.